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- MAKING
- THE BREAK:
- Corporate Types Who Brave the World of Private Enterprise
-
- By
- Michael Finley
-
-
- It
- is the dream of every employee -- on the bad days, at least -- to
- make the break from the corporate mob and begin afresh with a business
- of one's own.
-
- The dream is sweetest when it focuses on the blissful independence,
- the pioneering sense of adventure, the delicious bosslessness of
- going it alone.
-
- And it turns most sour when it swerves into the dread unknowns and
- the even more dreaded knowns of running a business -- the long hours,
- the constant need for capital, the responsibility of meeting payrolls,
- the constant need for capital, one's failings as a manager, the constant
- need for capital, the crippling misreading of the market, and the
- constant need for capital.
-
- Today, corporate life is still the target of most green graduates
- of America's MBA mills. If you're not with a large corporation,
- the idea goes, you just aren't, period. But for those who've done
- time within the labyrinth of a modern corporation, the charm has
- long since begun to ebb, and the lure of entrepreneurship is like
- a line drawn in the dirt, with the implicit double-dare to cross
- it.
-
- Every day, hundreds of middle and even top managers bail out of
- the flying fortress and parachute softly to whatever spot their talent,
- know-how, and luck in the marketplace can take them. Occasionally
- the bailout is the fortress' idea -- the high-tech trio of Honeywell,
- Unisys and Control Data have jettisoned over 5,000 in Minnesota all
- by themselves. Occasionally, the fledgling entrepreneurs become
- producers themselves, starting smaller, leaner companies to compete
- head-to-toe against the corporations they left.
-
- Most often, however, managers leave corporations to do the same
- thing outside that they used to do inside. An army of consultants,
- armed with beepers and black books, has sprung up to do battle on
- the field of business, for the promised bounty of freedom, dignity,
- and more money.
-
- Mary Erickson, partner in a two-person Edina computer consulting
- firm, ERI Consultants, Inc., might still be working for Sperry, now
- Unisys, were it not for the feeling that her division there, Sperry
- International Trade, was a backwater even among backwaters.
-
- "I suppose I just wasn't right for corporate work, certainly not
- the part of the corporation I was in. Sometimes I think it would
- have been different if I'd been in the main offices in New York.
- What I hated was that you never got the full picture there, and
- no one ever gave you any real responsibility. With everything so
- segmented, self-respect was a hard thing to come by."
-
- Erickson, trained as a CPA, thinks entrepreneurship was the only
- answer for a "people person," like herself, someone extroverted enough
- to enjoy getting out and meeting people and taking a few risks.
- Her partnership with Denise Ring, and the microcomputer consulting
- the two have been doing for CPA firms and other companies since incorporating
- in 1983, much more closely meets her requirements.
-
- Luckily, Erickson's expertise in business microcomputer use was
- not widely shared. "There's not a lot of people in the field --
- lots of CPA firms include it among their services, but we are one
- of only a few that specialize in it.
-
- But specialization has had its price. Erickson didn't know nearly
- enough about marketing her services, and the first year was a tough
- one. "Marketing is harder than I thought it would be. We've relied
- upon word of mouth, and through informal networking for the most
- part."
-
- It strikes Erickson as a wicked irony that, as a late bloomer, who
- only started her CPA training at age 30, she is now barred by the
- Minnesota Society of CPAs from bandying about her accounting credentials
- in her promotions. "It's an ethics bylaw of the society," she says,
- "designed to prevent misleading the public, and it chafes."
-
- One thing about management consultants like Erickson -- they tend
- to be less starry-eyed and amateurish when they go it alone than
- first-time business people who have never trod the corporate skyways.
-
- "We
- had a fairly fixed business plan from the very first day, though
- like a lot of businesses ours was pretty short-range. most of us
- look twelve months down the line, and beyond that all is limbo.
- Well, we're in limbo now, and we should develop something more farsighted."
-
- Erickson
- is grateful that her business overhead and start-up costs were low.
- "If we'd had to count on capitalization from a bank, I wouldn't
- be talking to you now," she said. Entrepreneurs might as well plan
- on capitalizing themselves for the first five years. Banks will
- only disappoint you."
-
- Along the lines of the cash-flow crisis, Erickson concedes that
- the high-paying consulting business, after less than two years on
- her own, is still to uneven to rely upon through thick months and
- thin. therefore she and her partner have been taking in laundry
- in the form of data processing work for construction, heating.air
- conditioning, and a few accounting firms in the area. The service
- bureau approach smoothes out cash flow, and keeps the young company
- solvent between major consulting gigs.
-
- "I haven't found much money yet, but I've never regretted leaving
- Sperry -- I have found satisfaction. If I had it to do all over
- again the only things I'd do different might be to be prepared with
- more capital, and perhaps to rely more from the start on some outside
- marketing support.
-
- "I miss the people at Sperry. I see lots of people now, but the
- interaction is different. I miss the peer support, and the empathy
- that builds naturally with team members. But without self-respect,
- empathy doesn't mean much."
-
- In truth, the reasons individuals have for bolting one company and
- starting another are innumerable, ranging from the conviction that
- one can build a better mousetrap to the hope that one can make three
- times the money, to the desperate feeling that there's got to be
- a better life out there somewhere, even if one has to create it oneself.
-
- But
- reasons for making a move and realities encountered once the move
- are made have no correlation. Many would-be entrepreneurs learn
- early on that there is a limit to their innovative genius, or their
- managerial skill, or even to their ability to get dressed in the
- morning. And there is the crushing disillusion that sets in when
- payrolls must be met, cold telephone calls to be placed -- and the
- crystal moment in the first year when the do-it-yourselfer learns
- he's now writing humongous checks to the IRS five times yearly instead
- of getting a nice cozy little check once.
-
- Consider the curious case of John Cowan. Cowan's career has been
- as a 20-year tug of war between himself and higher hierarchies.
- Before taking his first job as a organizational development manager
- with Honeywell, he was a parish priest in the Archdiocese of St.
- Paul for many years. After three years with Honeywell, he tested
- his wings as a private consultant for a couple of years before jumping
- back into the fold, this time for a nine-year tour with Control Data.
-
-
- And now he's on his own once again, amused by the on and off tension
- in his life between being his own man and being somebody else's.
-
- "There
- was a lot of hopping there, I'll admit," says Cowan. "My first time
- on my own, I left the corporation because someone else wanted me
- enough to hire me away. I learned plenty. Among the things I learned
- was that I had no abilities in the area of marketing and sales.
- I hated making calls on people I were convinced didn't want to see
- me. To make it worse, I had sat on the other side of the desk, and
- I knew first hand what a drag people like me were."
-
- The peculiar thing was, Cowan recalls, that as a corporate minion
- he could have made any call to anyone. It was only when the calls
- were on his own behalf that timidity set in. Armed with such self-doubt,
- it's astonishing to learn that he sold the American Management Association
- on a book project, The
- Self-Reliant Manager,
- about how to become a take-charge type.
-
- Cowan says that, after going in and out the corporate door so many
- times, he's learned some valuable lessons about business start-ups.
- "Number one, don't ever expect anyone to call you. If you do,
- you're going to be a very disappointed person. I can't tell you
- how many days I used to sit by the phone, awaiting the promised call,
- and just steaming with anger and frustration. After all, I could
- hardly make the call myself -- it was their
- turn!
-
- "Number two, stop expecting immediate gain for immediate effort.
- This is a lesson all wise salesmen learn early on. If you expect
- a positive result from every cold call you make, you're going to
- be a very tense guy during your little talk. Success in business
- is a sneaky thing -- it happens over time, not minute by minute.
-
- "And
- number three, if you really hate that effort, you probably shouldn't
- be doing it. If you hate making marketing presentations, stop making
- them, or call them something else. I never make marketing presentations.
- But I have lots of lunches with friends. And the word marketing
- never even comes up."
-
- "A corporate home can be great if you're in the right room. But
- I was in the wrong room -- the wrong corridor, really. the mood
- in the place was devastating.
-
- "I watched a young woman who was completely alive as long as she
- functioned as an external consultant -- vibrant, radiant, just beautiful
- and intelligent. But then she was invited aboard as an employee
- and she was just dismantled before our eyes. No one let her have
- opinions the way she used to. The top people no longer respected
- her, because she was now way down in the hierarchy. Soon she was
- dressing shabbily, and mumbling. The company had completely undone
- her."
-
- But don't get Cowan wrong. "Hey, I love corporations. As clients."
- His clientele includes or has included such biggies as Armour, 3M,
- Cray research, Dain Bosworth, Data Serv [sp?], Honeywell, and Control
- Data itself. And working within the walls has been the perfect preparation
- for psyching out today's marketplace.
-
- "My nine years at Control data taught me exactly
- what
- a client feels like. I dealt with vendors, I knew what cycle felt
- like. I talked sometimes like I was sole decision-maker when I wasn't.
- So I know what it's like in there.
-
- "One other habit, I probably got it from my priestly training, was
- I never turned anyone away, even a salesman. you waste a lot of
- time that way, but you make a mess of friends."
-
- If Cowan misses anything, he doesn't miss it enough to look back
- longingly. "But I do miss the sense of belonging. The nice feeling
- about being a member of a team, with a day-to-day casualness about
- it.
-
- "And also the other definition of belonging -- to the corporation
- itself. Being able to submerge yourself periodically in the larger
- identity. And the resources -- all I had to do was push a button
- and a machine would take dictation for someone to type up later.
- Now I have to drive across town when I need typing done. And pay
- for my own scratch pads."
-
- After all those years of contracts in quadruplicate, many take to
- small business for the thrill of informality. "Most of the time
- I don't even bother putting forth formal proposal, which in the old
- days would have been 20 pages long, with charts and graphs. Instead
- I explain my idea, then ask the other party if I'm on the job or
- not. It's terrific."
-
- Less terrific is the terrible loneliness of having one's fate in
- one's throat at all times. "It's the terror of knowing your calendar
- is never full three weeks out."
-
- For Alan Van Slyke, who strongly prefers corporate work to going
- it alone, fear isn't the issue -- integrity and peace of mind are.
- Van Slyke was trained in the '50s to be a store manager for Montgomery
- Ward in Chicago. But a bit of detouring through the Midwest was
- necessary before landing his current post of vice president for human
- resources at phamaceutical wholesaler Krelitz Industries of Minneapolis.
-
- After
- false starts with a diversified Omaha group and a Minneapolis lumber
- company, Van Slyke felt the first twinge of attraction to the consultant's
- life. Joining with a pair of colleagues, Van Slyke performed in
- the areas of labor relations, human resources and telemarketing.
-
- "It
- was fun, and I made good money, but for me something was missing.
- One day I stopped myself and saw that I was doing all my assignments
- right there in my clients' offices. That told me something -- that
- I, personally, had a lot of need to be around people. I needed the
- daily exposure and interchange. Working at home was just not satisfactory.
-
- "You
- know what consulting was like for me? It was like having 87 kids.
- You could never settle down and give any one of them the attention
- he or she deserved. Every relationship I built had a sunset contract
- to it."
-
- Van Slyke's dream was that he could settle in somewhere within Honeywell's
- Systems and Research Center, a client completely devoted to research
- and development. It was like a college campus to Van Slyke, exuding
- creativity and seriousness. Instead, he followed a tip and landed
- his current position at Krelitz Industries, a $200 million pharmaceuticals
- group that has made him once again a happy man.
-
- "I've got enough gray hairs now, and the kids are all grown. I've
- got the prerogative of saying there are more important rewards for
- one's labor than the consultant's per diem. For me, corporate work
- is a quality of life issue -- but then, I'm fortunate to be working
- with some really great people."
-
- These days, with the layoffs of managers from Minnesota's big high-tech
- companies, and with all those displaced managers popping up as consultants,
- the hardest thing to find is the entrepreneur of old -- the person
- who wants to do what the corporation couldn't do, and goes off on
- his or her own to do it.
-
- In Newt Fisk's case, entrepreneurship came almost as a surprise.
- A confirmed company man, New Fisk worked at a very high level within
- Control Data Corporation for many years as a sort of corporate Red
- Adair -- putting out fires among CDC's holdings, stanching the flow
- of capital and restoring the division to profitability.
-
- One of the sick companies -- the "cats and dogs," as Fisk describes
- them -- he was called in to save was Autocon Industries, a company
- founded in 1922 which manufactured electronic systems controls for
- waste treatment plants and pumping stations. Control Data's bought
- Autocon in 1967, and Fisk, as CDC's top gun, served as president
- of the company for three years. When CDC decided Autocon no longer
- fit in with corporate plans, Fisk leaped at the chance to buy in.
-
- From
- his first day on the job, Autocon has proved itself a winner, grossing
- over $15 million per year, with 150 employees. In addition, Fisk
- has made a go of CSS-DESCO, Inc., a company which designs and installs
- computer rooms and computer buildings nationally.
-
- That Fisk was bound for greater things was obvious to Control Data
- all along, of course. Multinationals don't hire yes-men to take
- on the often brutal work of corporate trouble-shooting. Even so,
- the new freedoms and new responsibilities of being an owner have
- been an eye-opener for Fisk.
-
- "The main difference is that, at a large corporation, you spend
- half your time figuring out what to do on a given problem, and the
- other half convincing your own management to do it. With your own
- company, you still spend half your time making up your mind. But
- the remaining half is all action."
-
- He likened the difference to that between playing bridge for fun
- and for money. Corporate life has an abstractness about it, he said,
- because the actual financial burden is always way off on someone
- else's shoulders. When it's your money, the sense of play wears
- thin.
-
- Which doesn't mean Newt Fisk's not enjoying himself. "I'm working
- harder than ever, and having a lot of fun. I don't feel any of
- that entrepreneurial terror you're talking about. To me there's
- always something you can do to stay in the black. It can be painful,
- it may well be distasteful to you, but you can do it."
-
- The one thing Fisk misses about the old days is the world-class
- resources CDC had at its disposal. "Sometimes wish I had specific
- expertise on hand that I don't. We don't have a whole lot of resident
- experts here. So we use consultants a lot. I think lots of businesses
- starting out make the mistake of being scared about by $1,000-a-day
- help. But if your problems are serious, that's a small price to
- pay."
-
- After hearing the stories of those who've been forced to make the
- terrible choice between corporate life and life on one's own, it
- would be excusable to picture business life as a series of excruciating
- either/or decisions. Until one remembers the rallying cry of the
- 1980s -- you
- can have it all.
-
- Just
- ask A.B. Reynolds. For
- years Reynolds worked as a supervisor in 3M's management development
- program, training 3M's 2800 managers nationwide. 3M, which has long
- gotten high marks for the care and feeding of its people, gave Reynolds
- exactly the proportion of growth and challenge she needed to blossom
- in the corporate environment.
-
- Today she's curriculum consultant (and a cofounder) of Woods Academy
- in Maple Plain. How to explain the transformation from corporate
- cog to educator? Kids will do it every time, Reynolds says.
-
- Reynolds and other parents in the western suburbs had been discussing
- what the dream curriculum would be for grade school-aged kids, and
- when the local school district announced it was unable to maintain
- its experimental education project, Reynolds and company decided
- to take it from there. Woods Academy appears almost to be an educational
- parallel to the 3M environment -- maximum flexibility, high standards
- of achievement, and on emphasis on personal growth.
-
- This is Woods Academy's fifth year, and Reynolds has seen the curriculum
- broaden to include everything from preschool to 12th grade, and to
- relocate to a permanent 13-acre site and facility. It's easy to
- envision how starting a school is the perfect complement to Reynolds'
- 3M career in adult career development. And to imagine that Reynolds'
- is pleased to have graduated from the corporate world by returning
- to school.
-
- But one would be wrong. Reynolds continues to serve 3M in much
- the same capacity as before, only on an occasional consulting basis.
-
- "I
- may have been the exception among people making the break from corporate
- life, because, when the time to make the break came, there were no
- hard feelings. 3M was super to me as an employee, and they have
- been wonderful to serve as a consultant."
-
- It would be incorrect, too, to deduce that Reynolds has "ducked
- out" on the real world of business and taken refuge in the groves
- if academe. Woods Academy is a business, after all, and survives
- by virtue of the excellence of its product and the skills of management.
- And Reynolds and company are also at work formatting the educational
- ideas underlying the Academy for use by other groups nationwide.
- She sees the new business as a way to franchise the school's ideas,
- and raise revenue for deserving teachers and bolster the academy's
- fledgling endowment.
-
- What Reynolds has learned makes a good addendum to any entrepreneur's
- education. There are good corporations and not so good ones, and
- there are people who belong in their own business and those who don't
- quite seem to fit anywhere.
-
- The
- important thing in the end, Reynolds says, whether you're an intrapreneur
- or an entrepreneur, is to push that good idea and to make it work.
- With hard work and will, there are few dead ends.
-
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